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Crisis management

“Even when there isn’t much new information, blogs can keep a crisis alive–and smart companies must pay as much attention to them as they do to the national media.”

Time notes that businesses must not only worry about the mainstream media, but also blogs and sites such as YouTube. An interesting article on why good crisis management is key to averting a PR disaster, here.


Further reading


These posts may be related to the one above:
  1. Comics in the blogosphere
  2. Web 2.0 wins for a reason
  3. Law to stop fake blogs

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